We have a ColdFusion 11 server hosted on Amazon’s Web Service (AWS) Elastic Compute Cloud (EC2). We subscribe to the Adobe ColdFusion 11 license on a monthly basis using the Amazon Machine Image (AMI) Store.

We are still migrating sites to the EC2 instance and it is still in its infancy. What we noticed was that the log files were getting large quite fast with these entries:

License Error.You tried to access the Developer Edition from IP address (0.0.0.0). Already two IP addresses are accessing ColdFusion concurrently. The Developer Edition supports access by any IP address, but only two at a time, apart from the localhost. The additional IP addresses accessing ColdFusion are: 0.0.0.0,0.0.0.0 The specific sequence of files included or processed is: C:\ColdFusion11\Main\wwwroot\CFIDE\administrator\templates\secure_profile_error.cfm”

This meant that only two distinct visitors would be able to view our production sites at any given time. The license is supposed to be a Enterprise level license which can support very large traffic. But instead the license reverted to developer edition without warning.

The way I was able to resolve this issue was to send an email to CFsup@adobe.com. I included my AWS Account number. I also ran this issue by the “Adobe” CFML Slack Channel. Here was the timeline (Central Time):

8:12 PM: Posted issue on CFML Adobe Slack channel
8:21 PM: Emailed CFsup@adobe.com
11:15 PM: Anit Kumar responds to Slack from home
12:10 AM: Anit Kumar responds via email with new .jar file
12:38 AM: Server now on Enterprise license correctly

Here were the steps taken to apply patch:

1. Navigate to the \ColdFusion11\cfusion\lib and search for “cfusion-req.jar”.
2. Stop the ColdFusion Service.
3. Take a backup of this original jar file and delete it. Renaming the jar file, will not help.
4. Rename the enclosed cfusion-req.jar.123 to cfusion-req.jar and save it on the location mentioned in Step 1.
5. Start the ColdFusion Service.
6. Check the Edition by clicking on the System Information (“I” icon on right hand side top).

Anit said we could just apply the patch to the cfusion instance, however we ended up applying it to it and another CF instance while waiting for a response.

When we asked Anit what the issue was, this was his reply:

This was an issue with Amazon side and is very sporadic in nature. We have fixed and merged this in CF2016 AMIs on Amazon.